3-Year Subscription License.
For organizations looking for a more feature-rich managed detection and response service, Bitdefender offers Bitdefender MDR Premium. Bitdefender MDR Premium includes our 24x7 monitoring and response, threat intel-based hunting, expert recommendations, but also adds a dedicated security account manager, targeted threat hunting, and a tailored threat model.
The dedicated Security Account Manager (SAM) will be the organization’s primary point of contact with our Bitdefender MDR specialists. They play a pivotal role helping build a strong relationship with the customer and are focused on understanding the customer’s security needs. The SAM acts as a trusted advisor, aligning the MDR service to meet the customer requirements, coordinating communication, providing proactive guidance, and serving as an advocate on behalf of the customer within the Bitdefender MDR team. They offer consultation, assist in onboarding and incident response efforts, and ensure a successful partnership, enabling customers to maximize the value of the MDR service and enhance their overall security resilience.
Using the threat intelligence gathered by the Bitdefender Labs team and our in-depth Customer Questionnaire, our threat hunting specialists create a customized threat model specific to the threats targeting the customer’s organization. They then use this threat model to conduct periodic threat hunts across the customer’s systems. This helps proactively identify potential threats and assists in hardening the customer’s security posture.
Bitdefender MDR keeps your organization safe with 24x7 security monitoring, advanced attack prevention, detection and remediation, plus targeted and risk-based threat hunting by a certified team of security experts. We’re always there so you don’t have to be.
Bitdefender Managed Detection and Response gives you 24x7 access to an elite team of cybersecurity experts. Our service is also backed by industry-leading, trusted Bitdefender security technologies like GravityZone eXtended Detection & Response (XDR).
Bitdefender MDR combines endpoint, network, cloud, identity, and productivity application telemetry into actionable security analytics, augmented by the threat-hunting expertise of a fully staffed security operations center (SOC) with security analysts from global intelligence agencies.
MDR Security Capabilities
- 24x7 Monitoring and Response. The Bitdefender MDR team is always on. Whether it’s monitoring the dark web, analyzing your environment, identifying threat hunting trends or responding to and mitigating attacks, our team of experts is on the frontline protecting your business every hour of every day.
- MDR Threat Hunting Services. At Bitdefender MDR, threat hunting is in our DNA. It forms the backbone of our managed detection and response service, and as we proactively and continuously source threat intel and conduct threat hunts to keep your organization safe and ahead of the curve.
- Dedicated Security Team. You are valued, and we want you to know that. That’s why we provide you with a designated member of the Bitdefender MDR team to help you onboard and address any questions or concerns you might have with our MDR service. Your Security Account Manager will be your partner for whatever you need, whenever you need it.
- GravityZone platform for MDR services. The Bitdefender GravityZone platform monitors your systems to uncover suspicious activity, providing the essential foundation for warding off cyber attacks. With Bitdefender MDR, you get all the benefits of our award-winning platform, including endpoint detection and response, automated remediation, and host-based firewall and web control. Plus, you’ll get to partner with our pack of security analysts and threat intel researchers.
- Extended Detection and Response Technology for MDR. GravityZone XDR for MDR combines advanced threat protection with out-of-the-box analytics across endpoint, cloud, identity and network, as well as a rich security context for correlation of disparate alerts, quick triage of incidents, investigation across complex environments, and attack containment through automatic and human-led guided response.
- Brand Security. Brand and IP protection are crucial for making sure you maintain cyber resiliency. Bitdefender MDR’s threat intelligence experts perform specific activities to monitor for risks and breaches of your company data in known repositories used by bad actors. You’re alerted in the case of any exposure, and these discoveries trigger threat hunts in your environments.
